More Than Screens on Walls

When people hear "audio visual," they think of TVs and projectors. The reality is broader than that. AV covers any technology in a physical space that people see, hear or interact with. In a modern business environment, that includes:

• Displays and video walls - From a single screen in a meeting room to a multi-panel video wall in a reception area or operations centre

• Digital signage - Screens in lobbies, corridors and common areas that display information, branding, wayfinding or live data

• Sound systems - Background music, paging, presentation audio and distributed speaker systems for offices, retail spaces and event areas

• Control systems - Touch panels and automation that let people manage lighting, displays, audio, blinds and climate from a single interface

• Presentation and collaboration technology - Wireless sharing, interactive displays, annotation tools and room-based collaboration systems

• Recording and streaming - Lecture capture, event streaming and content recording for training rooms, town halls and studios

Every one of these technologies needs to be designed for the space, installed properly and maintained over time. A screen that's too small, a speaker that feeds back, or a control system that nobody can figure out is worse than having nothing at all.

AV Solutions for Your Spaces

Meeting Rooms and Collaboration Spaces

Meeting rooms are where AV and video conferencing intersect. The displays, cameras, microphones, speakers and control systems in your meeting rooms need to work together seamlessly — and they need to integrate with your collaboration platform (Teams, Webex or Zoom).

We cover this in detail on our video conferencing page, but here's the short version: we design meeting room AV that's purpose-built for the room's size, usage and platform. Huddle rooms get simple, integrated systems. Boardrooms get distributed audio, intelligent cameras and professional control systems. Every room gets a touch controller that anyone can use.

Reception and Lobby Displays

Your reception area is the first impression visitors get of your business. A well-placed display or video wall showing your brand, client work or company information sets the tone before anyone says hello.

We design reception displays that look sharp, run reliably and are easy to update. Options range from a single commercial-grade display running digital signage software to a tiled video wall that makes a statement.

What we typically deploy:

• Commercial-grade displays (LG, NEC, Samsung, Philips) rated for continuous operation

• Digital signage players and content management platforms

• Video walls processors for large immersive displays

• Content design templates so your team can update messaging without calling us

Digital Signage

Digital signage goes beyond the lobby. Businesses use it in:

• Common areas and kitchens - Company news, KPIs, social feeds, event calendars

• Corridors and wayfinding - Directional signage, floor maps, visitor information

• Meeting room exteriors - Room availability and scheduling (integrated with your calendar)

• Retail and customer-facing spaces - Product information, promotions, queue management

• Operations centres - Live dashboards, monitoring feeds, status boards

We help you choose the right displays, signage platform and mounting approach for each location. We also handle content management setup so your marketing or operations team can update content without technical help.

Sound Systems

Sound quality matters more than most people realise. A boardroom where people strain to hear the far end of the table. A retail space where background music is too loud near the speakers and inaudible in the corners. A town hall where the CEO's presentation sounds like it's coming through a tin can.

We design sound systems that deliver consistent, clear audio across the entire space:

• Meeting room audio - Ceiling speakers, sound bars and audio processors tuned for speech clarity and echo cancellation

• Distributed audio - Multi-zone speaker systems for offices, retail and hospitality spaces with independent volume and source control per zone

• Presentation audio - PA and line array systems for large rooms, training spaces and event venues

• Paging and emergency audio - Building-wide paging systems integrated with your phone system or BMS

• Background music - Licensed music solutions with proper coverage and volume management

Control Systems and Automation

The best AV in the world is useless if people can't operate it. Control systems bring everything together — displays, audio, lighting, blinds and HVAC — into a single interface that anyone can use.

What we deploy:

• Crestron — Enterprise-grade control systems for boardrooms, multi-purpose spaces and building-wide automation. Touch panels, scheduling and integration with Microsoft Teams and Cisco.

• QSC Q-SYS — Software-based AV processing and control for scalable, networked installations

A well-designed control system means your team walks into a room, taps "Start Meeting" on a panel, and the display turns on, the lights dim, the blinds close and the video conferencing system launches. No remotes. No guesswork. No frustrated calls to IT.

Recording, Streaming and Event AV

For businesses that need to record training sessions, stream town halls or run hybrid events, we design and install production-capable AV environments:

• Multi-camera recording setups

• Lecture capture systems for training rooms

• Live streaming to internal platforms or public channels

• Hybrid event support with in-room and virtual audience management

• Portable AV kits for temporary event spaces

How We Deliver AV Projects

Consultation and Design

We start with the space and the people who use it. What happens in this room? Who uses it? What needs to work when they walk in? We survey the physical environment — dimensions, acoustics, lighting, power, network — and design a solution that fits the space, the use case and the budget.

Every project gets a detailed design document: equipment specifications, room layouts, cable schedules, network requirements and a clear scope of work. You see exactly what you're getting before we start.

Procurement and Staging

We source equipment from our distribution partners and stage it in our workshop before delivery. Every device is unpacked, powered on, firmware-updated and pre-configured. This means less time on-site, fewer surprises and faster commissioning.

Installation and Commissioning

Our engineering team handles installation from cable pull through to final calibration. Displays are mounted level, speakers are tuned to the room, microphones are calibrated for the space and control systems are programmed and tested. We run through a detailed commissioning checklist and don't hand over until the system passes our quality standards and your team has been walked through operation.

Training and Handover

We train your team on how to use the systems. Not a 200-page manual — a practical walkthrough of how to start a meeting, adjust audio, share content and troubleshoot common issues. We also document everything for your IT team (or ours, if we're managing it for you).

Managed AV Support

This is where we stand apart from most AV integrators. We don't walk away after installation. Our managed services team monitors your AV systems alongside your IT infrastructure, handles firmware updates, resolves issues proactively and ensures your rooms keep working as platforms and devices evolve.

Most AV companies hand you a warranty card and a phone number. We hand you a monitoring dashboard and a team that already knows your environment.

Why Choose Ucomm Group

AV and IT Under One Roof

This is our core differentiator. Most AV integrators install the equipment and move on. When something goes wrong, you call them. They come out, look at it, tell you it's a network issue and leave. Then you call your IT provider, who tells you the network is fine and it's an AV problem.

We manage both. Your AV systems sit on the same network we designed and manage. When a display isn't showing content, a meeting room isn't connecting or a sound system is feeding back, we own the whole problem — because we understand the whole system.

Commercial-Grade, Not Consumer-Grade

We specify commercial-grade equipment designed for continuous business use. Consumer TVs and home speakers might look similar on the spec sheet, but they're not built for 12 hours a day, five days a week operation. Commercial displays have higher brightness, better heat management, longer warranties and remote management capability. The upfront cost is higher. The total cost of ownership is lower.

National Capability

Whether you have a single office in Sydney or locations across Australia and Asia-Pacific, we deliver consistent AV quality at every site. For multi-site rollouts, we standardise room designs and equipment so every room feels the same to your staff, regardless of which office they're in.

Technology Partners

We're certified partners with the leading AV and collaboration manufacturers:

Every solution we recommend has been tested and validated by our engineering team. We don't sell products we haven't deployed ourselves.

Why Australian Businesses Choose Ucomm Group

We Are More Than an AV Integrator

Most video conferencing providers focus on the room. We focus on the ecosystem. Your meeting rooms don't exist in isolation — they depend on your network, they need to be secured, and they require ongoing management.

Ucomm Group brings together five disciplines under one roof:

1. Collaboration - The platforms, devices and room systems that power your meetings

2. Network - The connectivity, bandwidth and QoS policies that keep your video calls smooth

3. Security - The access controls, encryption and compliance frameworks that protect your communications

4. Audio Visual - The displays, cameras, microphones and control systems that create immersive experiences

5. Managed Services - The 24/7 monitoring, maintenance and support that keeps everything running

This integrated approach means one partner, one support number, one team that understands your entire technology environment. No finger-pointing between vendors when something goes wrong.

Built for Mid-Market Businesses

We work with businesses that have outgrown consumer-grade video conferencing but don't need (or want) the complexity and cost of a Tier 1 enterprise deployment. If you've got between 50 and 500 employees, multiple meeting rooms and a distributed workforce, we're built for you.

National and APAC Coverage

Our team services clients across Australia and the Asia-Pacific region. Whether you need meeting rooms fitted out in Sydney, Melbourne, Brisbane, Perth or across multiple offices in the region, we deliver consistent quality with local engineering support.

Frequently Asked Questions

Q: What's the difference between AV solutions and video conferencing solutions?

Video conferencing is one type of AV solution — specifically the technology that enables virtual meetings (cameras, microphones, displays and platforms). AV solutions is the broader category that includes everything from digital signage and sound systems to control automation and event production. If it's something you see, hear or interact with in a physical space, it falls under AV.

Q: Do you service residential or home office AV?

No. We focus exclusively on commercial and enterprise AV for businesses. If you need a home theatre or residential AV setup, we'd recommend finding a specialist residential integrator.

Q: Can you upgrade our existing AV equipment without replacing everything?

Often, yes. We assess what you've got and recommend targeted upgrades where practical. Sometimes replacing a controller, adding a camera or upgrading microphones transforms the room without a full rip-and-replace. Other times, the existing infrastructure is too old or incompatible and starting fresh is more cost-effective.

Q: How do you handle multi-site AV rollouts?

We standardise room designs at the outset so every room type (huddle, meeting, boardroom) has a consistent equipment specification and user experience. We then stage equipment centrally, ship to each site and deploy with local engineering support. Project management coordinates the rollout schedule, and all rooms are commissioned to the same standard.

Q: Do you offer ongoing AV support?

Yes. Our managed AV support includes proactive monitoring, firmware management, remote troubleshooting, on-site support and quarterly reporting. We manage your AV systems alongside your IT infrastructure so there are no gaps between providers.

Q: What does an AV project typically cost?

It varies significantly by scope. A single huddle room might be $4,000 to $8,000. A boardroom with ceiling microphones and a control system could be $25,000 to $60,000. A multi-room, multi-site project is quoted based on the total scope after a site assessment. We provide detailed, transparent quotes with no hidden costs.

Q: How long does an AV installation take?

A simple huddle room takes half a day to a full day. A standard meeting room takes one to two days. Boardrooms and complex spaces can take three to five days depending on cabling, ceiling work and control system programming. Multi-room projects are scheduled to minimise disruption to your business.

Ready to Upgrade Your Spaces?

Book a free AV consultation. We'll review your spaces, understand how they're used and recommend solutions that make them look, sound and work the way they should.